Christina JK. Verified
"I came in store today when the contactless paynent issue happened again. Keiran and his team were exceptional. I was worried it was just my card and had embarrassingly held everyone up at the till. I had done a sizeable shop so instead of putting it all back Keiran, after explaining the situation, kept my shopping for me to go home and get a physical card and come back. When I returned the issue was still on going but I was taken to a separate till to not have to queue again and got all my shopping and left really happy. I felt so sorry for all the staff, and I hope that everyone is patient and kind during this situation especially as it is out of the store teams control. Friendly and kind customer service always helps in these situations and your staff here have that in abundance. Thanks again"
